The roles and responsibilities carried out by legal support staff are integral to a successful law practice. This full-day program offers comprehensive learnings on key concepts required to become efficient and effective as support staff in any area of law. Attendees will review frequently occurring law office scenarios and apply communication techniques to enhance working relationships and evaluate law office file management practices to increases productivity.

Topics will also include:

• What is the Alberta King’s Printer and why it is important
• Alberta Rules of Court and their importance in the drafting of legal documents and court processes
• Legal research databases such as CanLII, including how to find a case with a citation, how to read a case (not analyze) using the IRAC method, and how to help develop a memorandum on a chosen piece of case law
• Consideration of the Law Society of Alberta’s Rules and Code of Conduct in relation to legal support staff
• Best practices for efficient time management
• Communication and networking skills, including how to communicate with your lawyer(s), how to work with difficult personalities, and how to communicate with other legal professionals

This on-demand program was originally presented as an in-person program on May 26, 2023.

The total running time is approximately 3 hours.