The Legal Education Society of Alberta (LESA) was founded in 1975 to serve the Alberta legal community. As the primary provider of continuing legal education in the province, we serve the spectrum of educational and professional development needs by delivering high-quality educational programs and resources. We strive to lead the way in corporate culture by valuing our greatest asset—our employees. Combining in-depth knowledge with cutting-edge technology, we aim to provide engaging experiences that meet the diverse needs of legal professionals throughout Alberta. We continue to offer high-quality programs and resources by building and sustaining forward thinking staff and will continue to set standards of excellence as one of Alberta’s Top 70 Employers (2017 & 2016).
We are seeking a qualified individual to fill the role of Education Assistant, based in Edmonton. This position reports to the Director of Education and provides general administrative support to the Education Team. This is a temporary full-time position.
THE ROLE
Education Assistants are expected to:
- Provide general administrative support for the Education Team;
- Organize, compile, and distribute materials for instruction and evaluation;
- Fulfill customer service duties, including participating in a phone rotation;
- Enter data into, and retrieve data from, a customer relationship management system;
- Prepare and send correspondence (to/from internal and external stakeholders);
- Handle incoming and outgoing mail, faxes, record-keeping, and filing;
- Prepare and administer surveys, and collate data;
- Administer online registrations and subscriptions and fill publication orders;
- Format materials for publication;
- Convert content to various formats (e.g. docx, pdf, xlsx, epub, html, mp3, mp4);
- Upload content to online platforms (e.g. LMS, wiki, ftp, website, video sharing platform, etc.);
- Deal with technical login or access issues from customers;
- Support other Education Assistants, Integration Assistants, and Legal Assistants; and
- Perform other administrative activities, as required.
Click here to read the full job description and to find out how to apply.
CLOSING DATE: This posting closes at 4:00 PM on November 8, 2017.
