Become part of an innovative and dynamic organization and help us make a meaningful contribution to the legal profession. The Legal Education Society of Alberta (LESA) was founded in 1975 to serve the Alberta legal community. As the primary provider of continuing legal education in the province, we serve the spectrum of educational and professional development needs by delivering high-quality educational programs and resources. We strive to lead the way in corporate culture by valuing our greatest asset—our employees.
We are seeking to fill the role of Programs Administrator, based in Edmonton. This position reports to the Director of Programs. This is a full-time hybrid position with a minimum of three days a week required in the office.
The Role
The Programs Administrator is expected to:
- Assist with program planning and delivery for all continuing legal education programs
- Review, format, and publish program information and materials in both print and online mediums
- Ensure the ticket sales platform is active, up-to-date, and accessible for online ticket purchase
- Support the team with faculty-related coordination of all programs, including scheduling faculty conference calls, coordinating faculty travel and accommodation, and ensuring faculty dietary needs are met
- Prepare and send correspondence, as needed
- Prepare attendee and faculty name tags and tent cards and additional required program pieces, as needed
- Fulfill customer service duties, including registration and order processing
- Prepare, administer, and collate data from surveys, as issued
- Respond to customer inquiries through LESA’s communication platforms (web submissions, email, phone, etc.), directing questions or escalating issues appropriately
- Enter data into and retrieve data from LESA’s database related to program (faculty and attendee) data and information
- Provide assistance to ensure delivery of in-person programs is to required standards by attendance at programs, as needed
- Perform other administrative activities, as required.
Qualifications
- Post-secondary education in related field (e.g. business administration, office administration, legal assistant)
- Related administrative experience or experience working in a legal or educational setting is an asset
Characteristics
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat Pro, and internal systems and software – experience with WooCommerce and WordPress an asset)
- Strong organizational skills (including organizing competing priorities)
- Excellent interpersonal and communication skills
- Team-oriented and self-motivated
- High level of integrity and accountability
- Attention to detail and accuracy
- Exceptional customer service skills
- Commitment to lifelong learning, development, and self-improvement; willingness to develop technical knowledge and skills
Please email your cover letter and resume to [email protected] with “Programs Administrator” in the subject line. We will contact only those candidates selected for an interview. This posting is open until November 1, 2024.
