This on-demand program addresses essential aspects of effective communication, with topics including strategies for general communication, interactions with counsel, self-represented litigants (SRLs), and other legal professionals. and how to establish clear boundaries and expectations. This on-demand program was originally presented as an in-person program titled Family Law for Legal Support Staff on June 6, 2024.  Total running time is 1 hour, 5 minutes.

Explore key topics for legal support staff through this comprehensive program, including family property spreadsheets, understanding ADR processes, trial preparation (including summary and expedited trials), mental health strategies, effective communication, and a guide for legal support staff on reviews of lawyers’ charges. Tailored to equip legal support professionals with strategies to effectively support both lawyers and clients, these programs also consider best practices and tools to maintain digital file organization. These on-demand programs were originally presented on June 6, 2024. The total running time for each presentation ranges between 35 minutes to 1 hour, 17 minutes.

Understanding the roles and responsibilities as a legal support staff is essential to a successful practice. Part 1 of this two-part series discusses communication and time management skills, including communication between legal support staff and “their” lawyer(s), and how to work with difficult personalities. This on-demand program was originally presented as an in-person program on May 26, 2023 as part of our Law Office Fundamentals for Legal Support Staff program.

The second part of this two-part series dives deeper into communication and time management skills for legal support staff. This presentation discusses how to communicate with other legal professionals and best practices for time management. This on-demand program was originally presented as an in-person program on May 26, 2023 as part of our Law Office Fundamentals for Legal Support Staff program.

The roles and responsibilities carried out by legal support staff are integral to a successful law practice. This full-day program offers comprehensive learnings on key concepts required to become efficient and effective as support staff in any area of law. Attendees will review frequently occurring law office scenarios and apply communication techniques to enhance working relationships and evaluate law office file management practices to increases productivity. This on-demand program was originally presented as an in-person program on May 26, 2023.

The roles and responsibilities carried out by legal support staff are integral to a successful law practice. This on-demand program was originally presented as an in-person program on May 26, 2023 as part of our Law Office Fundamentals for Legal Support Staff program.

Understanding the roles and responsibilities as a legal support staff is essential to a successful practice. This paper discusses communication and time management skills, including communication between legal support staff and “their” lawyer(s), how to work with difficult personalities, how to communicate with other legal professionals, and best practices for efficient time management. This paper is part of a collection presented at LESA’s Law Office Fundamentals for Legal Support Staff program in Edmonton on May 26, 2023.

Legal assistants and paralegals are extensions of their responsible lawyers. At times legal support staff may be called upon to support lawyers in conducting legal research. This paper introduces legal research at a foundational level and serves as a starting point for junior legal professionals seeking to gain more knowledge in this area. This paper is part of a collection presented at LESA’s Law Office Fundamentals for Legal Support Staff program in Edmonton on May 26, 2023.