Lawyers have a duty to keep clients informed of status, relay facts, and communicate details which may impact the resolution of a matter. For many lawyers, these communications typically occur via email.  As a result, lawyers and support staff are generally overloaded with email and may feel overwhelmed when trying to get it under control. Communication breakdowns are a significant factor in many malpractice actions, and a lawyer’s inability to keep up with email often contributes to that. This presentation explores how to significantly improve Outlook’s default settings as well as track, flag, and file emails (and attachments) efficiently.

This on-demand program was originally broadcasted as a live webinar on November 29, 2023. Total running time is 1 hour, 11 minutes.

Due to our licensing arrangement with the presenter, this on-demand program is only available for purchase until November 29, 2025.