Sharpening the Edge: Using Retainer Agreements and Technology Systems to Manage Client Relationships
SKU: 51_15_04
This paper surveys two important tools available to the small office lawyer to improve the planning and delivery of legal services: (1) the Retainer Agreement, which focuses on shaping and managing the lawyer-client relationship; and (2) using technology to improve the speed and accuracy with which legal services are produced and delivered.
This paper is part of a collection presented at LESA’s 2010 Solo/Small Firm Conference.
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