Dealing with Difficult People (Calgary)

Are you a 2018/2019 LESA volunteer? If so, contact us for complimentary registration in this program.

Many of us are required to interact with behaviour from others that we may find particularly challenging. Identify your own behavioural style and evaluate the implications of your approach to difficult situations. Explore and develop the ability to understand and deal with the behavioural styles of others. Learn how to control your own emotions and apply constructive strategies that solve, rather than, escalate problems.

Date: April 12, 2019
Time: 9:00 AM – 12:00 PM | *LESA Volunteers 9:00 AM–1:30 PM (lunch is included)*
Location: Glenmore Inn & Convention Centre, 1000 Glenmore Court SE
Regular Price: $295 + GST

NOTE: The materials for this program will be provided in electronic format.

This program is also offered in Edmonton.

View the brochure for program details.

LESA offers the following discounts:

D125 – 25% off for living more than 125 km (one way) from the nearest program site.

D150 – 50% off for living more than 250 km (one way) from the nearest program site.

Enter coupon code D125 or D150 during checkout if applicable.