Dealing with Difficult People (Calgary)
The Glenmore Inn & Convention Centre 1000 Glenmore Court SE, Calgary, Alberta, CanadaMany of us are required to interact with behaviour from others that we may find particularly challenging. Identify your own behavioural style and evaluate the implications of your approach to difficult situations. Explore and develop the ability to understand and deal with the behavioural styles of others. Learn how to control your own emotions and apply constructive strategies that solve, rather than, escalate problems.